CANCELLATION and refund Policy


CANCELLATION POLICY

Cancellation by Guest:

If the guest decides to cancel the tour for any reason whatsoever then she/he should inform us within a specified time limit along with the copy of the cash receipt issued by the company. Such cancellation will attract the cancellation charges stated hereunder.

Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of commencement of tour & the date of cancellation. Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority. Air ticket issued if any are non-refundable and the guest shall bear cancellation charges.

The company shall deduct processing charges from the refund amount which is to be paid to the guest.

Please see our defined cancellation policy.

  • 45 days to 30 days prior to arrival - 25% of the service/tour cost.
  • 30 days to 07 days prior to arrival - 33% of the service/tour cost.
  • 07 days to 48 hours prior to arrival - 80% of the service/tour cost.
  • Less than 48 hours or NO SHOW - 100% of the service/tour cost.
will be collected as cancellation charges from the guest.

Note: Charges are levied on the gross tour cost and not the discounted/booking cost. Cancellation does not include air ticket cancellation and they will be levied separately. For tailor-made holiday, cancellation charges will defer accordingly as per services booked.

Cancellation by Company:

In case if any tour/service is cancelled from the company's end due to any unforeseen reasons then the full refund of amount paid by the guest will be made within 7 working days from the date of cancellation of the tour.

REFUND POLICY

Refunds if any, for variation / amendments / alteration and / or cancellations of any tour will be paid to the guest by Cash / Account payee' cheque/Net Banking/ Cash deposit/PayPal transfer (based on mutual consent) in INR at the prevailing rate of exchange on the date of the refund, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency. We always try expediting the process of the refund. However it may take 5 to 7 working days for processing refund.

No refund will be applicable
  • For any missed/unused services of the tour including the meals due to whatsoever reason.
  • Cancellation request for some bookings done for peak season (01st December to 30th January )
  • If services of the tour are modified, varied, amended, cancelled or not utilized.
  • If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
  • If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
  • Refund is not applicable for air tickets which are non-refundable and date change is not allowed.