Payment Policy


PAYMENT POLICY

On finalizing the itinerary we will let you know the updated availability of all accommodations, activities and transportation. After this, you can pay 33% of the total package cost in advance to confirm the booking with us. Balance payment has to be settled 07 days before the date of commencement of the tour/service.

If you would like to pay the balance amount (after the initial 33% advance) after your arrival in Kerala, you can request the same by writing an email and the decision will be made by us on a case to case basis depending on different parameters such as type of services booked, availability and demand of the opted services at that point of time.

If the booking is made on a date falling within 07 days from date of commencement of the trip, we request you to pay in full to confirm the tour/service.

FLEXIBLE PAYMENT METHODS

We accept all major Credit Cards such as Visa, Master Card and American Express. Debit Cards, Net Banking, selected Cash Cards and wallets are also processed through an online payment gateway systems. Our website is integrated with secure and reputed payment gateways for processing your payments. We adopt stringent security measures to ensure critically sensitive information such as Credit Card details, passwords and personal details are protected.

Your Credit Card/Debit Card will be charged when you place your order. If we are not able to fulfil your order for any reason your amount will be refunded.

You can also do a Direct/Online (wire transfer) Cash deposit to our Indian bank account (The Federal Bank Limited). The payments will be processed in INR and the transaction and currency exchange charges if any, has to be borne by the depositor.

​NAME : EXPERIENCE KERALA HOLIDAY PLANNERS
ACCOUNT NO : 17610200001292
BANK : THE FEDERAL BANK LIMITED
BRANCH : THRIKKADAVOOR BRANCH
IFSC CODE : FDRL0001761
SWIFT CODE : FDRLINBBIBD